More non-IT workers say they’re having to do IT tasks at work now

A study from ManageEngine has found more non-IT workers are having to do IT-related tasks in the workplace as companies push for the decentralization of their IT operations.

The research suggests that 74% of the IT decision makers surveyed have already decentralized their IT structures, which is 10% above the global average. As a result, almost all (99%) of the companies have at least one department running their own applications using low or no code platforms, such as help desk software and remote access tools. 

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